If you have been contacted directly by Biomark Customer Service regarding your specific HPR Plus Reader serial number and the need for an operating system update please follow the instructions below.
December 13, 2018
The HPR Plus Readers that must be updated are:
Reader’s memory WILL BE ERASED during the OS update, so make sure to download all tag IDs contained in the memory before initiating the update process.
All settings WILL BE RESET to manufacturer default values during the update process, so it is recommended to take a note of your present settings prior to updating the reader.
For technical assistance please contact the Technical Services Department of Biomark at (208) 275‐0011 or email email@example.com.
HPR Plus OS v25141 Update Procedure document
PR Plus OS v25141 Update Download
705 S. 8th Street, Boise, Idaho 83702
Direct: 1 (208) 275-0011
Mon - Fri: 8am to 5pm
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