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HPR Plus serial number specific operating system update

If you have been contacted directly by Biomark Customer Service regarding your specific HPR Plus Reader serial number and the need for an operating system update please follow the instructions below.

HPR Plus OS v25141 Update Procedure

December 13, 2018

The HPR Plus Readers that must be updated are:

  • Serial numbers 500294 – 500333; Job 7004;
  • Serial numbers 513620 – 513649; Job 7005.

Reader’s memory WILL BE ERASED during the OS update, so make sure to download all tag IDs contained in the memory before initiating the update process.

All settings WILL BE RESET to manufacturer default values during the update process, so it is recommended to take a note of your present settings prior to updating the reader.

For technical assistance please contact the Technical Services Department of Biomark at (208) 275‐0011 or email customerservice@biomark.com.

HPR Plus OS v25141 Update Procedure document

PR Plus OS v25141 Update Download

Posted by Biomark at 7/3/2018 10:05:00 AM

Our team of customer service and technical support staff are dedicated to providing outstanding customer care.